At Rallia, we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how Rallia, Inc. collects, processes, stores, and protects personal information when you use our platform as an event Host or attend as an event Guest.
1. Information We Collect
We collect information necessary to configure your account, publish your events, process RSVPs, and coordinate event logistics.
A. Host Account Data
When creating an account, we collect your profile name, email address, avatar URL, and session details. This authentication is managed securely by Clerk Auth, which handles tokens and security validations on our behalf.
B. Event Details
We store event details including titles, descriptions, dates, timezone, location address, cover images, settings (approval mode, capacities, custom questions), planning board items, and message board comment feeds.
C. Guest RSVP & Access Data
To RSVP or request access, guests submit their name, reminder contact (email or phone), message notes, custom form answers, and planning item claims. We also generate a temporary guest access cookie for authorization.
D. Payment Information
The public beta has no paid checkout. If paid host plans become available, SnapSolve will manage the subscription and its payment processor. Rallia stores only the plan and access data needed for the product; it does not store card details. Paid guest tickets are not available in the beta.
2. How We Use Your Information
Rallia uses collected data solely for the following purposes:
- Event Delivery: Displaying invite pages, tracking responses, and displaying comments.
- Notifications & Reminders: Delivering RSVP confirmations, reminder digests, and host announcements (sent via Resend).
- Host Controls: Allowing Hosts to review access requests, edit rosters, export guest CSV sheets, and track event check-ins.
- Platform Protection: Preventing spam, platform abuse, or duplicate entries using Cloudflare Turnstile and rate limit systems.
3. Data Sharing & Security controls
We do not sell your personal data. Your information is shared only in the following scenarios:
- With the Host: All guest details, RSVPs, custom answers, and claims submitted for an event are shared with that event's Host.
- Service Providers: We share data with verified infrastructure vendors who host our databases (Neon PostgreSQL), handle security/auth (Clerk), deliver emails (Resend), or monitor errors (Sentry).
- Security & Compliance: We may share data if required to comply with law, prevent fraud, or protect platform safety.
4. Cookies and Local Storage
Rallia uses cookies and local storage tokens to manage host sessions and preserve guest authorization statuses (so guests remain signed in to their private invite without creating full accounts). You can manage or block cookies in your browser settings, though some features (such as access request tracking) may not function correctly.
5. Data Retention & Deletion
We retain your data for as long as your account is active or as needed to facilitate your events. Hosts may delete their events or close their accounts at any time, which purges all associated event data, guest lists, comments, and assets from our active databases.
6. Your Rights
Depending on your location (e.g., GDPR, CCPA), you may have the right to request access to, correction of, or deletion of the personal data we hold about you. Guests wishing to delete their RSVPs or contact details from a specific event can contact the Host directly, or reach out to us for assistance.
For any privacy inquiries or to exercise your data rights, contact us at privacy@rallia.app.
